Privacy

Privacy Policy

We build EVOLVE with security and transparency in mind. This page explains what information we collect, how we use it to operate the platform, and the controls you have over your data.

Effective: November 2024

Data We Collect

  • Contact details and messages you share with us when requesting demos or support (name, email, club or company, role).
  • Account and authentication information for administrators who access the platform.
  • Usage and device data from our sites and apps, including pages viewed, interactions, and browser or device details.
  • Information pulled from integrations you authorize (for example, wearable and athlete management systems) to deliver the service.
  • Support records and communications to help resolve issues and improve reliability.

How We Use Data

  • Provide, secure, and troubleshoot the EVOLVE platform and connected integrations you request.
  • Respond to demo requests, onboarding questions, and customer support conversations.
  • Analyze aggregated usage to improve stability, performance, and user experience.
  • Detect, prevent, and investigate security events or abuse.
  • Meet legal, compliance, and audit requirements applicable to our business.

Sharing & Transfers

  • Service providers that help us operate the platform (hosting, infrastructure, analytics, and support tools) under confidentiality and data protection terms.
  • Integration partners, but only when you or your organization ask us to connect to their services.
  • Professional advisors and authorities if required to comply with law, enforce our agreements, or protect the rights and safety of EVOLVE, our users, or others.
  • Successors in the event of a merger, acquisition, or similar corporate transaction, where your data remains protected under this notice.

Retention & Security

  • We retain personal data only as long as needed to deliver the services you use, comply with legal obligations, or resolve disputes.
  • Data is encrypted in transit and at rest, with access limited to authorized team members who need it for their role.
  • Operational logging, least-privilege access, and regular reviews help us detect misuse and strengthen safeguards.
  • When data is no longer required, we delete or anonymize it in line with contractual and regulatory requirements.

Your Rights & Choices

  • You can request access to, correction of, or deletion of your personal data, subject to applicable law and contractual terms.
  • You may withdraw consent or limit certain processing (for example, marketing communications) at any time.
  • If you are in the EU, UK, or another region with specific data rights, contact us to exercise those rights and we will respond promptly.
  • Customers can configure retention, exports, or integration scopes with their EVOLVE account team.

Contact & Updates

If you have questions about this notice or want to exercise your privacy rights, reach us at hello@evolve.performance or via our contact page.

We will post any material changes to this policy here and update the effective date. Continued use of EVOLVE after updates means you agree to the revised notice.